Implementing New Business Processes: Strategies for Success
Date: Thursday, September 28, 2017
Time: 2:00 pm ET
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For many institutions, implementing new processes, platforms or solutions in the business office, bursar’s office or financial aid departments can seem intimidating and overwhelming. Besides ensuring that any new process or solution improves efficiency and meets the needs of both students and staff, there are a multitude of other factors to consider, such as security, compliance, logistics, and project timing and prioritization.

Attend this web seminar to learn how the bursar’s office at Temple University overcame these common obstacles and successfully implemented a new student refund solution that has improved efficiency and service for students and staff. Our presenters will also outline some real-world strategies and best practices for implementing new business processes, platforms or solutions efficiently and successfully at any institution.

Speakers:

Conrad Muth
Director, E-Commerce & Banner AR Administrator
Temple University

Matt Spethman
Director, Higher Ed Client Experience
Nelnet Campus Commerce
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Who will benefit:

College and university leaders interested in finance, business or refunds. Anyone may attend.

Continuing Education Certification:

All attendees of this live web seminar will receive confirmation of their participation, which may be used for purposes of CEU certification where applicable.
 
Sponsored by:

Nelnet