One Campus, One Platform: Centralizing IT Services
Date: Thursday, February 23, 2017
Time: 2:00 pm ET
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Many institutions struggle with the consequences of using multiple IT platforms for managing operations across departments, such as IT Support, Admissions, HR, Marketing, Residence Life or Facilities. The results—dissatisfied students and faculty, miscommunication, redundancy and poor resource allocation among them—can negatively impact the institution in a variety of ways.
As a result, more institutions are taking a holistic, centralized approach to IT services by implementing a single service management platform across campus, making it easier for students and faculty to request services and help and check the status of a service request, while IT staff members are better able to manage and resolve requests, and communication and efficiency are improved across departments.
Attend this web seminar to participate in a panel discussion with leaders from BYU Idaho, Texas Woman’s University and the University of New Hampshire System about the advantages of taking a centralized approach to IT across campus.
Speakers:
Kevin Cook
Applications Systems Engineer
BYU Idaho
Lena McLain
Applications Developer
Texas Woman's University
George Cookman
Senior Project Manager
University of New Hampshire System
Amy Hodgdon
Project Manager
University of New Hampshire System
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Who will benefit:
CIOs or other higher ed IT leaders interested in IT strategy. Anyone may attend.
Continuing Education Certification:
All attendees of this live web seminar will receive confirmation of their participation, which may be used for purposes of CEU certification where applicable. |
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