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Meeting the challenges of running a mail center
Original webcast: Tuesday, May 24, 2011

From processing recruitment mailings to sending checks and invoices to distributing packages from Amazon and eBay, the mail center remains at the heart of campus operations. But the challenges of running a mail center have changed dramatically, leaving many schools with questions about controlling costs, upgrading technology and making better use of existing resources.

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This web seminar will offer mail center case studies from two schools, University of Alabama and LaGuardia Community College in New York. Find out how these institutions met mail center challenges in ways that delivered benefits to the entire school. Topics will include:

• The changing roles and responsibilities of the mail center.
• Gaining efficiencies through automation.
• Financial challenges and the need to "charge back" to departments.
• Keeping ahead of postal changes.
• Hiring, training and managing staff.
• Understanding and tracking mailing jobs and projects.

Who will benefit:
Directors of finance and operations, comptrollers, mail center managers, business managers and other members of the campus leadership team concerned with operational efficiency. Anyone may attend.

Critical Insights. Timely Information. Free Registration
University Business produces web seminars on topics of special interest to higher education leaders. Moderated by UB's Web Seminar Editor, JD Solomon, each web seminar features presentations by higher education leaders and industry experts. These online events are underwritten by our sponsors so that you may view them for free.

Speakers:

Mike Butts - Manager of Campus Mail Service, University of Alabama

Eileen Murray - Director of Administrative and Support Services, LaGuardia Community College, New York