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Case Study |
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| Improving system utilization and student service in financial aid offices |
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The financial aid office at Xavier University was not using its Banner student information system to full capacity. Xavier sought a partner to evaluate its operations, and to plan and implement enhancements that would lead to better use of Banner’s automated capabilities. The goal was to enable staff to focus more on assisting students and less on performing time-consuming manual data entry. Xavier engaged with Third Coast Higher Education, which helps admissions and financial aid offices by guiding process improvements through assessment of operations, staff training and use of student information systems like Banner.
Find out more here |
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