The May digital edition for University Business is now available. Here is what you will find:

We asked what makes your administrative department an efficiency model, and you delivered. Everyone in higher education is being forced to do more with less. Today's smart leaders are using technology and new business processes to free department resources, all while having a positive impact on service to students and other campus constituents. In this issue, we recognize the first round of honorees in our continuing Models of Efficiency program. We think they deserve the spotlight. Also, read the latest solutions for higher education management in the May issue of University Business, out now.

Current Issue
Digital Edition

New Articles

Features

• Models of Efficiency
  A new national program shines the spotlight on resource-saving stars providing stellar service to campus constituents.
  Tom Durso
• Fast, Friendly Fix-Its
  Service with a smile is the new expectation for campus facilities departments. How are these multifunction offices on some campuses delivering?
  Melissa Ezarik
• Go With The Flow: Campus Traffic and Parking Solutions
  Rental programs and new technologies are helping to make textbooks more affordable.
  Ann McClure

Focus

• Behind the News
  Behind the News
  University Business Staff
• Money Matters
  To replace or not replace, that is the question.
  Mary Piccioli
• Human Resources
  A five-step plan for evaluating web content management systems.
  Carol Patton
• Community Colleges
  University Centers: Partnerships for greater degree completion opportunities.
  Ann McClure
• Viewpoint
  Concerning Value: A Small College Liberal Arts Education.
  Joseph R. Urgo
• Future Shock
  Women in Engineering: New Role Models in Emergent Sciences and Technologies.
  James Martin and James E. Samels

In Every Issue

• Editor's Note
  There Has To Be a Better Way
  Tim Goral
• What's New
  Looking for higher education technology products and services? Start here
  Michele Herrmann
• End Note
  Bold Building Moves
  A president's perspective on continuing to build during tough economic times
  Peyton R. Helm

ONLINE ONLY

• The 'Flu Shot' for Your Endowment
  Similar to the cold and flu season, no one is immune to being affected by the current economic downturn. The largest foundations and endowments in the world and most prestigious universities in the nation are also at risk of "getting sick" though these losses can be attributed to the economy, it's just as much a result of poor decision making in the boardroom.
  Timothy C. Phillips
• A Cost-effective Approach to Building University Residence Halls: Four Case Studies
  Universities build residence halls with a variety of existing factors: demanding schedules, difficult sites, restricted budgets, and predetermined needs. Getting a structural engineer involved early on not only helps with the scheduling, but it also helps in terms of cost and in decisions of which materials may be best for the budget and location.
  Stephen Metz
• Do Less with Less (Because we’re probably not going back to having more)
  Doing less with less—it's a reality that, regardless of our ingenuity, organizational ability, and diligence, at some point diminishing resources will force us to decrease the amount of service we provide. But that doesn't necessarily mean our customers must suffer—perhaps we can better serve our customers by behaving more intelligently.
  Kent Sipes

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