
Delivering Instant Answers Online:
A Webinar with Penn State University
Penn State University discusses how leveraging next generation web self-service to empower both students and staff at Penn State to get online answers to critical time-sensitive questions, while reducing overall service costs across multiple departments.

6 Reasons Why Web Self-Service Makes a Leaner, More Responsive Institution
(And 5 Schools That Made It Happen)
Discover six key reasons why institutions are turning to their most valuable informational asset – their own web site – to stay lean and responsive, and better address the demands of students and staff. Learn how you can reduce inbound calls and e-mail to your Enrolment, Student Services, Registrar and other administrative departments with next generation web self-service.
Featuring examples from 5 top schools including Penn State and Harvard University Extension School

|