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Delivering Instant Answers Online:
A Webinar with Penn State University

Penn State University discusses how leveraging next generation web self-service to empower both students and staff at Penn State to get online answers to critical time-sensitive questions, while reducing overall service costs across multiple departments.

 

6 Reasons Why Web Self-Service Makes a Leaner, More Responsive Institution (And 5 Schools That Made It Happen)

Discover six key reasons why institutions are turning to their most valuable informational asset – their own web site – to stay lean and responsive, and better address the demands of students and staff. Learn how you can reduce inbound calls and e-mail to your Enrolment, Student Services, Registrar and other administrative departments with next generation web self-service.

Featuring examples from 5 top schools including Penn State and Harvard University Extension School

 


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