Learn how this college’s platform approach improved efficiency and service

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College of Charleston takes a platform approach to improve service and help staff

In the face of resource constraints and siloed departments, how does a college or university improve processes and provide service as efficiently and smoothly as possible? And how do institutional leaders ensure that everyone on campus will benefit?

The leadership of the College of Charleston knew that they needed to break down silos across campus by integrating and simplifying payment and administrative processes. By taking a platform approach, the college was able to better share data, and improve security, compliance and efficiency, in a way that benefited the whole college community.