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At Northwood University, faculty and administrators faced a growing hurdle. They wanted to expand online programs, but video creation was complicated to use and communicate to faculty. Although there were tools in place, the process was cumbersome for faculty. “It was dependent on multiple steps,” explained Dr. Jeanna Cronk, Co-Director of the Center for Excellence. “The instructor couldn’t do it themselves. They had to give it to somebody else, they had to wait for that person to have time to put it on the server, convert it, send it back to them, and then that instructor had to put the link in the class.”

Given the University’s commitment to accessibility, administrators also wanted more powerful metrics to measure compliance. ”We didn’t really have a simple way to gauge how they were putting captions on their videos,” explained Jeanna. For any videos not on the University’s system, someone would have to manually go into each video, click, and look to see if captions and transcripts were there. “There were no metrics that I could have pulled before, easily,” said Jeanna.

Thankfully, there was a solution. Learn how Northwood University’s new recording options improved video usage among faculty, increased student engagement, and leveled-up accessibility.