In the midst of a time ripe with digital transformation, student communication preferences are constantly evolving. To ensure success, institutions need to adapt and develop the appropriate service and support strategies to meet today's modern students both when and where they are.

AI communications are becoming a key part of this effort for colleges and universities, reducing the burden on overextended staff resources and extending student engagement to a 24/7 model, all in a scalable and personalized manner.

Download the report to learn more about:

• Takeaways and recommendations derived from 9.7 million AI student interactions
• Why AI communications are becoming a “go to” (growing 3x) across campuses – both physical and virtual
• How personalized engagement is the key to driving not only student success, but also enrollment and retention