In today's world, when it comes to student engagement, the biggest question we hear is: How can we stay close while remaining virtually distant?

Mia Mwango, Director of Financial Aid at Sante Fe College has the answer. Download this guide to learn how she created the first “virtual student services office” by using a modern technology approach to broaden student access, support self-service 24/7/365 and improve outcomes in today’s modern environment.

This how-to guide contains:

• Six vital components to a virtual student service office
• Challenges and maintenance required to effectively support the approach
• Benefits and student reactions