With the rapid transformation to remote department operations schools are challenged to maintain personalized interactions with students in a socially distanced world.
Enter the Virtual Student Services Office. This playbook spotlights the efforts of Mia Mwango at Santa Fe College who created a virtual office well before the pandemic.
Download the playbook to get her secrets including AI chatbots, videos, and other online tools to provide students a fully virtual experience. In this guide you will learn the:
- Six components of Mia's virtual student service office
- Challenges and maintenance required to keep it going
- Benefits and student reaction now that the virtual office is operational
Broaden access, support student service 24/7/365, and improve outcomes.