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The virtual student services office is here. Get the playbook.

With the rapid transformation to remote department operations schools are challenged to maintain personalized interactions with students in a socially distanced world.

Enter the Virtual Student Services Office. This playbook spotlights the efforts of Mia Mwango at Santa Fe College who created a virtual office well before the pandemic.

Download the playbook to get her secrets including AI chatbots, videos, and other online tools to provide students a fully virtual experience. In this guide you will learn the:

  • Six components of Mia's virtual student service office
  • Challenges and maintenance required to keep it going
  • Benefits and student reaction now that the virtual office is operational
Broaden access, support student service 24/7/365, and improve outcomes.
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