Jones College aimed at improving the student experience by bringing five previously separate departments under one umbrella to create a one-stop shop for student services.
Using cloud-based electronic forms and process automation technology, the college centralized documents and processes to:
- Provide online access to critical services for staff and students
- Save up to $40,000 in staff hours by automating manual work
- Improve collaboration and communication for the newly formed department
These digital transformation initiatives have enabled Jones College to navigate the COVID-19 pandemic even as the college saw a double digit jump in enrollment during the summer of 2020 over summer 2019.
Download this case study to learn more about how Jones College created a more centralized student experience.