Critical Policies- How To Fast-Track Community Access

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Streamlining access to critical university policies through a public facing portal

Trinity University staff and the community at-large were becoming increasingly frustrated with policy content that was confusing. Users weren’t sure if they were accessing all relevant policies or if they even had the right version.

Last year, Trinity implemented a new system to manage university policies and provide easy access with a more centralized, easy-to-use platform. The new approach is working.

Their new public-facing portal now provides access to all policies, which are searchable by department, topic or audience and accessible from any device, for the general public as well as the school’s 3,500 students, faculty and staff members.

In this case study, learn how Trinity modernized policy management and created a website that has significantly improved quality and transparency.