Houston Community College (HCC) had been using payment plans for years, but by 2007 it had reached an overload of students waiting in long lines to manually set one up. The process was flawed. It took too long and there wasn’t enough manpower to handle the volume.
Read here how HCC developed a successful relationship with CASHNet to create a secure automated payment system and double its tuition plan enrollment in the first year—only to maintain it nine years later. |