How South Piedmont Community College cut hours of wasted time in virtual waiting rooms.

For South Piedmont Community College, the goal was simple: transition to an online model in order to make student services more accessible. However, SPCC quickly learned that while moving online was more convenient, it didn’t save students from having to wait hours for the next available staff member. That’s when SPCC found QLess queue management software.

Instead of asking students to wait in a long line of other students, SPCC gave students the ability to wait in a virtual queue. Once a student joins the queue, they are informed about their estimated wait time and place in line via text. Once it’s their turn, they’re summoned back. saving hours of wasted time each day.

To learn more about how SPCC found, implemented, and uses QLess to this today, check out this case study:

Interested in learning more about how QLess can support virtual line management, appointment scheduling, and service delivery? Schedule a demo today!